Returns

• You can return your order within 30 days using the Easy Return option from the "My Account > My Orders" section.
• Returns are only processed through kigili.com.
• The product must meet the return conditions (unworn, unused, unaltered).
• Returns are not accepted for underwear due to hygiene reasons.

Exchanges

• Exchanges can only be made within 30 days, at Kiğılı stores.
• An invoice or exchange card must be presented for exchanges.
• The product must meet the exchange conditions (unworn, unused, unaltered).
• Exchanges are not accepted for underwear due to hygiene reasons.