Black Sneaker Shoes

Delivery

• Your orders will be handed over to the shipping company within 1-3 business days on weekdays.
• Orders placed on weekends and public holidays will be processed on the next business day.
• This timeframe may vary during campaign periods due to high traffic.
• You will be notified by email when your order has been shipped.
• You can track your order in the "My Account > My Orders" section.

Return

• You can return your order within 30 days by using the Easy Return option in the "My Account > My Orders" section.
• Refunds are only processed through kigili.com .
• The product must meet the return conditions (unworn, unused, undamaged).
• Due to hygiene reasons, returns are not accepted for underwear.

Change

• Exchanges can only be made within 30 days at Kiğılı stores .
• A receipt or exchange card must be presented for the exchange.
• The product must meet the exchange conditions (unworn, unused, undamaged).
• Due to hygiene reasons, exchanges are not accepted for underwear.